payment policy

Only valid payment methods acceptable to NUVO SDN. BHD. (1629303-H) may be used, for orders and all refunds will be credited back through the same manner.

Concerning any payments by credit card or electronic funds transfer, by submitting your order for processing, you authorise us to charge your order (including taxes, shipping, handling and any amounts agreed upon before order submission) to your credit card or account.

If your credit card or account cannot be verified, or is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically.

All prices and availability of products are subject to change without notice.

Taxes will be adjusted from the amount shown on the billing screens, which may be caused by several factors, including variances between processor programs and changes in tax rates.

An invoice will be sent no later than 30 days before amounts are due, this invoice will be the notification of increases.

In the event, this agreement is automatically renewed, per the provisions of the End User License Agreement (EULA, exhibit or schedules).

This agreement shall continue in full force and effect on the same terms save that any rise in the annual maintenance charges shall be limited to no more than the percentage increase in the Retail Prices Index (RPI) over the preceding 12 month period plus 1% during the first three (3) years of maintenance and support services, but no less than two percent (2%), unless stated in the agreement including schedules or exhibits.

After that, no such increase shall exceed five per cent (5%).

Any increase of the annual maintenance fee shall not occur more often than once in any twelve (12) consecutive month period.

Any amount remaining unpaid after 30 days from the due date shall accrue interest at a rate equal to the Bank of England base rate plus eight per cent (8%) per month.

Contact Us

If you have any questions or suggestions about our Payment Policy, do not hesitate to contact us.